Refund Policy

Last updated 14 November 2026

Free labs

Free labs are free and need no refund. Nothing to see here.

If you purchase a plan and it stops working for a reason that is ours — not

yours — tell us within 14 days and we will refund the last payment in full.

We cannot refund a plan where you have breached the Terms of Service, for

example by sharing flags or abusing the environment.

Refunds go back to the original payment method. Depending on your bank it takes

3–10 working days to appear.